Rheem® Quality Pledge

Peace of Mind for Pro Partner Contractors in South Jersey & the Philadelphia Metro Area

When you install a Rheem® matched system, you’re backed by more than just industry-leading equipment—you’re supported by the Rheem Quality Pledge, designed to give Pro Partner Contractors and their customers confidence from day one.

If a qualifying AHRI-matched1 residential system2 installed by a Rheem Pro Partner experiences an issue that cannot be resolved within the first year, it may be eligible for a Quality Pledge unit replacement and labor allowance, pending approval from a Rheem District Technical Representative (DTR) before equipment removal3.

The Quality Pledge includes a flat-rate labor allowance to help offset the cost of replacement, including labor, refrigerant, and essential materials, so you can complete the job efficiently and maintain customer satisfaction.

Defined Labor Allowances

Up to $225

  • 1-3 Ton Residential Units
  • 1-3 Ton Residential Packaged Systems
  • 1-3 Ton Air Handlers
Up to $300

  • 3.5-5 Ton Residential Units
  • 3.5-5 Ton Residential Packaged Systems
  • 3.5-5 Ton Air Handlers
  • Gas Furnaces

Notes: (1) Excludes Geothermal Heat Pumps and Oil Furnaces; (2) Residential Application is defined as any single-family dwelling, which includes apartments, condominiums, duplexes, and homes; (3) Full Unit Replacements require pre-approval by the Rheem District Technical Representative to be eligible.

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